BRIGHT MINDS MUSIC STUDIO POLICY

Current as at October 2026

Overview

By enrolling in classes with Bright Minds Music, you agree to this Studio Policy. Please read it carefully and contact us with any questions.

Bright Minds Music may update this policy from time to time. Changes will take effect upon publication on our website, with significant changes communicated to families where appropriate.

Studio Calendar & Enrolment

Classes operate during Victorian school terms and follow the Victorian School Calendar. Classes are not held on public holidays, school holidays or long weekends unless otherwise advised.

Bright Minds Music follows a sequential curriculum, with designated intake periods throughout the year. Students joining after an intake begins may require additional private catch-up lessons at an extra cost.

Fees & Payment

Tuition is charged per term and payable in advance by the invoice due date. Payment secures your child's place and covers tuition, preparation, administration, curriculum licensing, professional development, insurance and studio operating costs. Students may not attend until fees are paid.

Additional charges may apply for books, catch-up lessons, performances, examinations or optional events. Fees are reviewed periodically, with advance notice of any changes.

Home Practice & Student Responsibilities

Students are expected to arrive on time, bring the required materials and complete assigned home activities where applicable.

Parents/carers play an important role in supporting learning and establishing regular home practice routines. Resources may include weekly activity sheets, Practice Buddy, backing tracks and demonstration videos.

Piano students are strongly encouraged to have access to a well-maintained instrument at home. A full-sized 88-key keyboard with weighted keys is preferable.

Parent Attendance & Learning Partners

Bright Minds Music uses a learning partner model, where a parent/carer or nominated adult supports the child's learning during lessons and at home. This role may be fulfilled by a grandparent, family member, carer or another nominated adult.

Jungle Music, Music is Fun & Junior Keys: The learning partner attends the lesson and sits beside the child, actively supporting their participation and learning.

Piano Keys: The learning partner must remain at the studio throughout the lesson. They are encouraged to observe and remain involved in the learning process, but may sit quietly in the waiting area, work quietly or wait outside nearby.

Supervision, Safety & Studio Expectations

Classes are taught in small groups with one teacher. Bright Minds Music is not a drop-off facility, and a responsible adult must remain at the studio and available throughout the lesson.

As the teacher supervises the group, learning partners may need to assist their child with emotional regulation, bathroom needs, minor injuries or other unexpected situations. If you are delayed, please bring your child when you arrive rather than dropping them off and returning later.

Please keep the following in mind:

Children who are unwell or displaying flu-like symptoms must not attend.
Please advise Bright Minds Music of any relevant medical, behavioural, developmental or additional support needs that may affect your child's participation or wellbeing.
Bright Minds Music cannot administer medical treatment.
Children should use the bathroom before class and wash or sanitise their hands when requested.
Food is not permitted in the teaching studio. Water bottles with secure lids are welcome.
Adults should minimise conversation and phone use during lessons, and late arrivals should enter quietly.
Siblings are welcome with a quiet activity. One learning partner may supervise multiple children attending together.
Parents/carers are responsible for wilful damage caused by their child to studio property or equipment beyond normal wear and tear.

Accessing the Studio & Severe Weather

There is no onsite parking. Street parking is available in nearby side streets, approximately 2–3 minutes' walk away. For safety reasons, vehicles must not enter, drive through or park onsite unless specifically authorised.

During severe weather, including dangerous winds, hail or lightning, classes may be cancelled at the teacher's discretion. Families will be offered a make-up class or studio credit where appropriate.

Absences & Make-up Classes

Please notify Bright Minds Music as early as possible if your child will miss a class.'

Where space permits, a make-up class may be offered in an equivalent session during the same week. Make-up classes are not guaranteed.

Tuition reserves your child's place in the class and is not dependent on attendance. Refunds or credits are not provided for occasional absences. Exceptions may be considered for prolonged illness or exceptional circumstances at the teacher's discretion.

Teacher Cancellations

If Bright Minds Music cancels a class for reasons other than severe weather or public health directions, families will receive a make-up lesson, studio credit or refund, as appropriate.

Bright Minds Music reserves the right to cancel or combine classes where enrolment numbers are insufficient.

Performances & Examinations

Students may have opportunities to participate in informal class performances, concerts, studio events or examinations. Participation is optional unless otherwise specified.

Photographs & Video

Bright Minds Music may occasionally photograph or film classes for promotional or educational purposes. Photographs or videos featuring your child will only be taken or used for these purposes with your explicit prior consent.Consent is optional and may be withdrawn in writing at any time.

Parents/carers must not photograph or film other children without permission.

Terminating Enrolment

A minimum of six weeks' notice during term time is required to terminate enrolment and avoid being invoiced for the following term. Refunds are not provided for unused classes once a term has commenced.

Bright Minds Music reserves the right to discontinue enrolment where ongoing issues significantly affect the learning environment, including repeated non-payment, excessive absences, persistent disruptive behaviour or ongoing lack of engagement.

Communication & Privacy

Open communication with families is important to us. Please contact Bright Minds Music with any concerns about your child's progress or participation.

Personal information is used for studio administration, communication, billing and educational purposes. Families are responsible for keeping their contact details and relevant medical information up to date.

Bright Minds Music uses third-party platforms, including My Music Staff and Stripe, for administration and payment processing.

Intellectual Property

All Bright Minds Music curriculum materials, resources, recordings and course content remain the intellectual property of Bright Minds Music. They must not be reproduced, shared or distributed without permission.

BRIGHT MINDS MUSIC STUDIO POLICY

Current as at October 2026

Overview

By enrolling in classes with Bright Minds Music, you agree to this Studio Policy. Please read it carefully and contact us with any questions.

Bright Minds Music may update this policy from time to time. Changes will take effect upon publication on our website, with significant changes communicated to families where appropriate.

Studio Calendar & Enrolment

Classes operate during Victorian school terms and follow the Victorian School Calendar. Classes are not held on public holidays, school holidays or long weekends unless otherwise advised.

Bright Minds Music follows a sequential curriculum, with designated intake periods throughout the year. Students joining after an intake begins may require additional private catch-up lessons at an extra cost.

Fees & Payment

Tuition is charged per term and payable in advance by the invoice due date. Payment secures your child's place and covers tuition, preparation, administration, curriculum licensing, professional development, insurance and studio operating costs. Students may not attend until fees are paid.

Additional charges may apply for books, catch-up lessons, performances, examinations or optional events. Fees are reviewed periodically, with advance notice of any changes.

Home Practice & Student Responsibilities

Students are expected to arrive on time, bring the required materials and complete assigned home activities where applicable.

Parents/carers play an important role in supporting learning and establishing regular home practice routines. Resources may include weekly activity sheets, Practice Buddy, backing tracks and demonstration videos.

Piano students are strongly encouraged to have access to a well-maintained instrument at home. A full-sized 88-key keyboard with weighted keys is preferable.

Parent Attendance & Learning Partners

Bright Minds Music uses a learning partner model, where a parent/carer or nominated adult supports the child's learning during lessons and at home. This role may be fulfilled by a grandparent, family member, carer or another nominated adult.

Jungle Music, Music is Fun & Junior Keys: The learning partner attends the lesson and sits beside the child, actively supporting their participation and learning.

Piano Keys: The learning partner must remain at the studio throughout the lesson. They are encouraged to observe and remain involved in the learning process, but may sit quietly in the waiting area, work quietly or wait outside nearby.

Supervision, Safety & Studio Expectations

Classes are taught in small groups with one teacher. Bright Minds Music is not a drop-off facility, and a responsible adult must remain at the studio and available throughout the lesson.

As the teacher supervises the group, learning partners may need to assist their child with emotional regulation, bathroom needs, minor injuries or other unexpected situations. If you are delayed, please bring your child when you arrive rather than dropping them off and returning later.

Please keep the following in mind:

Children who are unwell or displaying flu-like symptoms must not attend.

Please advise Bright Minds Music of any relevant medical, behavioural, developmental or additional support needs that may affect your child's participation or wellbeing.

Bright Minds Music cannot administer medical treatment.

Children should use the bathroom before class and wash or sanitise their hands when requested.

Food is not permitted in the teaching studio. Water bottles with secure lids are welcome.

Adults should minimise conversation and phone use during lessons, and late arrivals should enter quietly.

Siblings are welcome with a quiet activity. One learning partner may supervise multiple children attending together.

Parents/carers are responsible for wilful damage caused by their child to studio property or equipment beyond normal wear and tear.

Accessing the Studio & Severe Weather

There is no onsite parking. Street parking is available in nearby side streets, approximately 2–3 minutes' walk away. For safety reasons, vehicles must not enter, drive through or park onsite unless specifically authorised.

During severe weather, including dangerous winds, hail or lightning, classes may be cancelled at the teacher's discretion. Families will be offered a make-up class or studio credit where appropriate.

Absences & Make-up Classes

Please notify Bright Minds Music as early as possible if your child will miss a class.'

Where space permits, a make-up class may be offered in an equivalent session during the same week. Make-up classes are not guaranteed.

Tuition reserves your child's place in the class and is not dependent on attendance. Refunds or credits are not provided for occasional absences. Exceptions may be considered for prolonged illness or exceptional circumstances at the teacher's discretion.

Teacher Cancellations

If Bright Minds Music cancels a class for reasons other than severe weather or public health directions, families will receive a make-up lesson, studio credit or refund, as appropriate.

Bright Minds Music reserves the right to cancel or combine classes where enrolment numbers are insufficient.

Performances & Examinations

Students may have opportunities to participate in informal class performances, concerts, studio events or examinations. Participation is optional unless otherwise specified.

Photographs & Video

Bright Minds Music may occasionally photograph or film classes for promotional or educational purposes. Photographs or videos featuring your child will only be taken or used for these purposes with your explicit prior consent.Consent is optional and may be withdrawn in writing at any time.

Parents/carers must not photograph or film other children without permission.

Terminating Enrolment

A minimum of six weeks' notice during term time is required to terminate enrolment and avoid being invoiced for the following term. Refunds are not provided for unused classes once a term has commenced.

Bright Minds Music reserves the right to discontinue enrolment where ongoing issues significantly affect the learning environment, including repeated non-payment, excessive absences, persistent disruptive behaviour or ongoing lack of engagement.

Communication & Privacy

Open communication with families is important to us. Please contact Bright Minds Music with any concerns about your child's progress or participation.

Personal information is used for studio administration, communication, billing and educational purposes. Families are responsible for keeping their contact details and relevant medical information up to date.

Bright Minds Music uses third-party platforms, including My Music Staff and Stripe, for administration and payment processing.

Intellectual Property

All Bright Minds Music curriculum materials, resources, recordings and course content remain the intellectual property of Bright Minds Music. They must not be reproduced, shared or distributed without permission.